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HELP rasberry pi codesys at 2 o'clock is blocked,

SANTYS7
2019-01-25
2019-01-28
  • SANTYS7 - 2019-01-25

    I try to activate the license and I do not have any user.
    I do not know how to do it, I have a license and the ticket, but I do not know how to activate it.
    Can somebody help me .

    IMG: 3.jpg

    IMG: 2.jpg

    IMG: 1.jpg

     
  • SANTYS7 - 2019-01-25

    I do not know what my user is, or he tells me that it is not correct.
    and I have not declared any user in codesys

     
  • SANTYS7 - 2019-01-25

    hello Edwin and you helped me a neighbor, I do not know how to do it, I ask users, and I have not created any. thank you

     
  • SANTYS7 - 2019-01-25

    Now he asks for username and password, and only the password of the second image that is pi and password 0000.
    and it tells me that it is not a correct user or password

    IMG: 3.jpg

    IMG: 4.jpg

     
  • SANTYS7 - 2019-01-25

    for more information, to enter with putty the user: pi password: 0000.
    but in the part of codesys it does not work for me.
    I have seen the video and I am blocked by the username and password that I do not know what it is.
    thanks Edwin

     
  • eschwellinger

    eschwellinger - 2019-01-25

    To remove the pw... if accidentally enabled use reset original device by rightclick on the plc in the device tree...
    If accidentally enabled pw is:
    Administrator
    Administrator
    BR
    Edwin

     
  • SANTYS7 - 2019-01-26

    Edwin can not find the CMLicense file. And in my program that is in Spanish there are tabs that in the images that you pass me in the links I do not find them for example edit license in the device. and when I do the video I get an error attached image. Thank you

    IMG: ERROR TICKET CODESYS.jpg

     
  • eschwellinger

    eschwellinger - 2019-01-26

    Hi,
    which CODESYS Version are you using?
    You have 3 options to relicense your PI:
    1. if you use either 3.5SP13 or 3.5SP14 you could get the update file via CODESYS here: (screenshot)
    2. If you have activated the license on your PI with 3.5SP13 or 3.5SP14 you'll find the license update file here:
    c:\ProgramData\CODESYS\Licenses\xxxxxx-xxxxxx-xxxxxx-xxxxx
    3. if you have an older Version - raise a support case on store.codesys.com -> my question and send the ticketnumber

    BR
    Edwin

    IMG: RestoreLicense.png

     
  • SANTYS7 - 2019-01-28

    Thank you very much Edwin, it was possible to solve, thank you.

     

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