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Not activate BBB Runtime license

alt
2018-08-06
2018-08-08
  • alt - 2018-08-06

    Hello!

    I putted the ticket into BBB and i still have no runtime license.

    Help me, please!!!

    IMG: 2.jpg

    IMG: 1.jpg

     
  • alt - 2018-08-07

    Wrote a request for support, there is no answer, then return the money if your licenses do not work !!!

    Support [#BFB-534-01633] New ticket created
    8:46 AM

     
  • alt - 2018-08-08

    Thanks to the support team! The license was activated successfully!

    Maybe someone else is useful (anywhere in the documentation is not described !!!):
    1) copy the CMLicenseNew.WibuCmRaU file from the controller,
    2) delete the cmact_liсenses folder from the controller
    3) restart the controller (or restart the service)
    4) install the license again using the CMLicenseNew.WibuCmRaU file (https://faq.codesys.com/pages/viewpage. ... Id=1310825)

    What was the reason? Will it not happen again when activated on another controller?

     

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