CODESYS - the IEC 61131-3 automation software

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PostPosted: Wed Aug 14, 2019 2:34 pm 
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Joined: Sun Nov 08, 2015 3:43 pm
Posts: 20
I bought a license,
Payment Id: rl4UYEbAhA6OtAIvbS91Ah4WzjEb
raspberry pi with the new firmware V3.5.15.0

but when I try to install the license I get the error:
"10957 ticket contains no open licenses for this firmcode"

In the License repository it says "delivered"

But in the license manage, I see the softcontainer Id, but all the fields are blank.


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PostPosted: Wed Aug 14, 2019 6:22 pm 
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Joined: Sun Nov 08, 2015 3:43 pm
Posts: 20
Now I am sure the license was not activated, because the runtime was terminated after 2 hours.
I can't install the given license due to the error I posted above.

What can I do now?


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PostPosted: Wed Aug 14, 2019 8:23 pm 
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Site Admin

Joined: Mon Sep 05, 2005 9:42 am
Posts: 3494
Hi,
I have send out the license update file,
which you could use for the reactivation for this PI.

Sure the licensing is done that way:
https://www.youtube.com/watch?v=-5t4kN1Gn9Y

If you use current version you have the licensebackupfile on your PC ( the one you have used for the activation of the license)
c:\ProgramData\CODESYS\Licenses\XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

BR
Edwin


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