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Bug on the website

schaepper
2017-09-15
2017-09-15
  • schaepper - 2017-09-15

    Hello

    There is a bug on the online help:
    https://help.codesys.com/ms-its:ScriptE ... ngine.html

    Its not possible to see the documentation, codesys support and codesys feedback seems to be ignoring mails because of the new ticketing system.
    Can a forum moderator please forward this to the support?

    I wrote emails to codesys more than a week ago and I didnt recieve anything back.

    Its the opposite of customer friendly if you ignore support mails by default if no ticket from the store is provided... I hope you dont want to force a customer to buy a ticket to tell you about your bugs?

     
  • eschwellinger

    eschwellinger - 2017-09-15

    Hi,

    no reports like this will not be ignored at all, we already have added an entry on our bug tracking system.

    Thanks for reporting this.
    BR
    Edwin

    PS: Reporting bugs/improvements could be done here:
    'please visit the CODESYS Store and click on the red button β€œMy question” on the right'

    https://www.codesys.com/support-trainin ... pport.html
    So please login wih your store account and use the My question tab on the right.

    IMG: MyQuestion_BugReport.jpg

     
  • r.evbatyrov - 2017-09-15

    Hello schaepper,

    I'm sorry to hear that. The documentation to that topic is somethat special and doesnot exist yet.
    Tracking: WHS-29 ScriptEngline documentation is missing
    In the meantime please refer to CHM Documentation: CODESYS/Online Help/en/ScriptEngine.chm

    Regards,
    Roman

     
  • schaepper - 2017-09-15

    Thank you for your help!

     

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